Shop Policies
Stu's Fly Shop
Main Garston Athol Highway
PO Box 1
Athol 9749
Northern Southland
New Zealand
Telephone: (064) (0)3 2488890
Email:
nzborn2fish@hotmail.com
GST Registration Number: *************
Stu's Fly Shop terms and conditions comply with NZ
legislation, including the Consumer Guarantees Act.
The prices shown on this website are generally
compared with recommended retail prices provided by
the suppliers. Prices are subject to alteration
without notice due to the possible fluctuations in
manufacturing costs, GST or international exchange
rates etc. Should any price increase occur you will
be notified wherever possible. We strive to give you
the best service available. However if you do find
the same item cheaper elsewhere we will try our
utmost to match the price.
Alternatives and Availability:
Stu's Fly Shop will try to avoid any disappointment,
on occasions where listed goods are not available,
by offering items of similar value or better
specification and value to your original choice.
We endeavour to ensure product availability wherever
possible, all products and services are subject to
availability and maybe withdrawn at anytime without
prior notice. If an item is out of stock we will
back order this for you, unless advised otherwise.
You will be informed, or advised on your invoice
upon delivery. You will not be charged for any
item(s) that are unavailable until despatch and you
have the right to cancel item(s) before despatch.
Stu's Fly Shop are not responsible for compensating
you for any unforeseeable losses you may suffer in
relation to goods ordered and if goods are not
supplied, deemed faulty, damaged in transit.
Your statutory rights as a consumer are not
affected.
GST Charges:
All prices on this website include GST, for orders
made from the NZ this is charged at 12.5%.
Weights and Measurements:
All sizes and measurements are approximate, but
Stu's Fly Shop aim to be as accurate as possible.
Construction details can also be at variance to
specifications if manufacturers modify or improve
any article during its lifetime.
Unsuitable Goods:
You have the right to cancel your order with us, in
accordance with Consumer Guarantees Act. Stu's Fly
Shop allow 28 days beginning after your goods are
received. The unused goods, as sold including any
offer/free item(s) received in conjunction with the
returned item(s) must be returned, at the customer’s
expense, in the original packaging within the 28
days of notice to cancel. We reserve the right to
have the goods inspected by a technician prior to
replacement or refund. The above compliments your
statutory rights, which remain unaffected.
Damaged Goods:
In the unlikely event your order is damaged in
transit please contact us immediately on (064) (0)3
2488890. Please retain the original package for
returning your order. Our couriers will arrange a
time suited with you to come and inspect and collect
the parcel. We will arrange for a prompt replacement
or refund, whichever is your preference.
Faulty Goods:
If you suspect a fault with your product please call
us on (064) (0)3 2488890, you will be advised the
best method for dealing with your problem.
All products on this website are guaranteed against
manufacturing defects for twelve months from the
date of purchase, this does not apply to faults
caused by accident, neglect or misuse.
Manufacturers Defect Found:
· The item(s) will be repaired, replaced or the
value of returned item(s) refunded at your
discretion.
· If the item(s) are discontinued we will offer a
replacement of equal or better specification.
Returns Policy:
If the item(s) are to be returned please contact
Stu's Fly Shop on: (064) (0)3 2488890 Mon-Fri 9.30am
– 5pm, you will be advised the best method of
return. Please ensure that the items are in original
or secure packaging, where necessary please state
the fault. Enclose proof of purchase i.e.
Invoice/Receipt along with your full personal
details.
Return by standard post (if the item has found to
have a manufacturing defect this will be
refunded/credited). Obtain a certificate of posting
from your post shop or courier, regretfully we
cannot be held responsible for goods whilst in
transit.
Stu's Fly Shop agrees to supply and you agree to
purchase goods subject to these terms and
conditions, which shall supersede any terms and
conditions on any purchase order or document that
you submit to Stu's Fly Shop.
These terms and conditions supersede and take
precedence over any previous terms and conditions.
All goods remain property of Stu's Fly Shop until
full payment has been received. These terms and
conditions shall be governed by and construed in
accordance with the laws of NZ and each party agrees
to submit to the exclusive jurisdiction of the
courts of NZ.
Please note that we practice a policy of continual
review and reserve the right to change the above
terms and conditions at any time without notice.
